Chat Converters offer you the ability to increase website conversion rates by giving customers instant access to a Live Chat Operator while they are on your site.
Live Chat offers a great range of benefits, but for it to be truly effective it has to be staffed which can be very costly.
Chat Converters offer you Fully Managed Live Chat at a fixed cost.
All of our chat operators are carefully trained to make sure they are knowledgeable. Our Live Chat software includes intelligent real time analytics revealing which pages customers are visiting, how long they’re staying on that page, and how they got there. And, by looking at these very factors we can determine if a visitor would be a good candidate for a live chat inquiry.
When used strategically, live chat can become an integral promotional channel that builds loyalty, gets your fans talking and convinces visitors to take action.
Craig is responsible for maintaining operational company performance.
Jamie heads the technical team to ensure service functionality and stability.
Lucy leads and manages our team of live chat operators.
Tia is our newest operator whose role is to convert browsers into buyers.